Services & Help

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When you contact my community office, my staff and I will do everything we can to assist. Your confidentiality is respected at all times. To give you a better idea of how we can help, please review the following information.

What my Community Office can help you with:

  • Provide information on locating government services and contact information
  • Assist in understanding government policies and services
  • Assist in navigating through government bureaucracy
  • Ensure due process is being followed
  • Attend community events
  • Accept practicum students
  • Provide congratulatory and greeting messages
  • Provide government documents, legislation discussion papers and other web-based forms if you don’t have internet access
  • Resolve issues you may be having with provincial ministries or agencies. However, by law, there are some things we cannot help you with.

We can help you if:

  • You are a resident of Kootenay West and,
  • Your matter is with the provincial government.

Unfortunately, we cannot help you if:

  • You have or need to retain a lawyer to represent you pertaining to your case;
  • Your matter is pending before the courts.
  • The police are involved. We cannot make inquiries about police investigations. If you have a complaint about police conduct , please direct them to the Office of the Police Complaints Commissioner.

We are unable to:

  • Offer legal advice or assist with legal action
  • Overturn the decision of any provincial government ministry or body
  • Influence processes set up in law to be independent of the Legislature –such as Ombudsman, Police Complaints Commissioner, Representative for Child and Youth, professional and other
  • Change the time limits for filing appeals
  • Take on casework that is federal or municipal in nature
  • Interfere with federal or municipal issues
  • Settle disputes between businesses or neighbours
  • Find constituents housing
  • Find constituents employment